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The Leapfrog Concepts
Quality Management System
An intuitive, evidence and cloud-based Quality Management system that is customisable to each client and site. Consists of a complete and comprehensive suite of Policies, Processes and Procedures, supported by flow charts, guides and resources.
Includes Audits, Competency Assessments, Surveys and Handbooks that address all aspects of Governance, Clinical Care, Human Resource management, Occupational Health & Safety, and Risk Management. All documents and resources, are hyperlinked to enable seamless navigation, facilitating optimal consumer care outcomes.

PRINCIPLES OF QUALITY MANAGEMENT
RELATIONSHIP MANAGEMENT
CUSTOMER FOCUS
EVIDENCE-BASED
DECISIONS
7
PRINCIPLES
IMPROVEMENT
PROCESS APPROACH
LEADERSHIP
ENGAGEMENT
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PILLAR 1: INTUITIVE QMS
Our intuitive Quality Management System (QMS) was developed with the specific needs of your aged care and home care organisation in mind. It includes evidence-based, best practice policies, processes and procedures to facilitate compliance and promote delivery of safe, quality care to your consumers.
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