Delivering Confidence with Every Care Decision
Leapfrog Concepts QMS is designed specifically for aged care providers. It is built on over 25 years of sector expertise and supported by continuously updated, evidence-based content aligned to the requirements of the new Aged Care Standards. Leapfrog embeds policy, practice and accountability within everyday operations, enabling confident compliance and consistent care delivery.
The Benefits of Leapfrog in Aged Care Management
See how Leapfrog strengthens governance, embeds accountability and supports consistent operational practice across your organisation.
Comprehensive Care for Improved Outcomes
The Leapfrog Aged Care Quality Management System (QMS) gives you a complete, customisable, evidence-based framework to manage risk, improve care, and maintain compliance with confidence.
Improve Workflows, Reduce Risk, and Empower Your Team
Flexible Forms ManagementUse Leapfrog’s best-practice forms, upload your own customised versions, or link directly to third-party systems such as clinical, HR or rostering platforms. Hyperlinks update QMS-wide, maintaining integrity even as content evolves.
Continuous Improvement, SimplifiedWhen updates are released, the system automatically pulls through your previous customisations. All you need to do is review the highlighted changes, dramatically reducing time and effort while protecting compliance.
Built for Aged Care: Designed for Everyday Practice
Instant Customisation for Your Organisation No more rewriting or reformatting documents. The QMS automatically inserts your organisation name, site names, role titles, and customised content based on your selections. This ensures a perfectly tailored document suite: consistent, accurate, and ready to publish.
Smart Version Control & Authorisation Ensures the latest version is always displayed, with the ability to compare with superseded versions.
Proving Competency and Strengthen Workforce Capability.
Leapfrog’s integrated online Competency Module replaces manual assessments with an automated, trackable system that ensures your workforce remains skilled and compliant.
- Schedule competencies by role, team, frequency or month
- Automatic scoring with assessor overrides where required
- Expiry tracking and alerts
- Batch assignment and optional email notifications
- Printable for staff without device access
- Batch assignment and optional email notifications
Why Aged Care Providers Choose Leapfrog QMS
Regulatory confidence
Reduced compliance documentation workload
Consistent processes across all sites
Faster, structured onboarding & staff training
Embedded best practices aligned to Aged Care Standard
Robust audit trails & authorisation controls
Integrate with existing organisation systems
Purpose built for aged care services
Structured tracking and reporting of staff acknowledgement
What This Means for Your Organisation
For Boards & Executives: A structured governance framework that reduces risk and enables demonstrable compliance.
For Quality Managers: A system that saves hours of administrative effort every week and ensures accuracy across complex document suites.
For Clinical & Care Teams: Clear, accessible guidance that supports safe and consistent, high-quality care.
For Workforce Development: Confidence that your team is competent and trained, with evidence to prove it.
Our Commitment to Quality Management
Leapfrog Concepts QMS is built on the seven principles of quality management, providing a structured and reliable governance framework for your organisation.
Consumer Focus
Structured around real aged care practice, supporting person-centred care delivery.
Leadership
Developed by experienced aged care professionals to support informed leadership and accountable decision-making
Engagement
Enables organisation wide participation in quality governance and compliance.
Relationship Management
Structured implementation support, training and ongoing partnership to ensure effective adoption.
Evidence-based Decisions
1100+ documents with reference to academic research, legislation & current best practice.
Process Approach
Structured implementation support, training and ongoing partnership to ensure effective adoption.
Improvement
Structured implementation support, training and ongoing partnership to ensure effective adoption.
Quality Management Systems
Quality management in aged care demands precision, transparency and continuous improvement.
Leapfrog Concepts brings these elements together in a structured governance framework, translating standards and legislation into practical, evidence-based processes that teams can implement consistently and maintain with confidence.
With Leapfrog Concepts, quality is not simply documentation, it is an embedded framework that strengthens care delivery, supports staff and protects residents.
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Evidence Based
Leapfrog Concepts includes over 1100 expert-authored documents covering policies, processes, procedures, forms and guidance materials. Each document is developed with reference to legislation, the new Aged Care Standards and current evidence-based research. Content is created by experienced aged care professionals, ensuring practical guidance that reflects real-world practice.
Leapfrog Delivers
Intuitive Quality Management
A structured, user-focused governance framework that supports efficient compliance management. Leapfrog Concepts reduces manual update processes and fragmented compliance checks, enabling staff to redirect time and attention toward resident care.
Embedded Partnerships
From onboarding to training and ongoing support, our aged care experts walk beside you every step of the way. We work collaboratively with you team to ensure a smooth transition and confident, competent use of the platform.
Leaps in Innovation
Experience smarter navigation with intelligent linking and automated updates that align with the new Aged Care Standards and industry best practice. Leapfrog Concepts integrates seamlessly with other systems to deliver a connected, streamlined quality management ecosystem.
Enrichment of Lives
By strengthening governance and empowering your workforce, Leapfrog Concepts supports safer environments, engaged teams and consistently high-quality outcomes for residents.
Consulting & Training
- Self-Assessment & Support for Accreditation or Review Audits
- Gap Analysis
- Human Resource Advisory and Consultation
- Strategic Planning
- Grants and Tenders
- Project Management
- Staff Training
- Competency Assessments
- Clinical Support
- Governance Training
- Management Support & Development
“Have customers review you and share what they had to say. Click to edit and add their testimonial.”
Alexa Young, CA
Empower Your Team. Protect Your Residents.
Strengthen Governance.
Leapfrog Concepts provides the structure and oversight required to support compliant practice, enabling your staff to focus on delivering high-quality, exceptional care.
