Delivering Confidence with Every Care Decision
Leapfrog Concepts is a cloud-based quality management system designed specifically for aged care. With 25+ years of expertise, continuously updated evidence-based content, and intuitive workflows, we ensure you remain compliant, confident and free to focus on what matters most - enriching the lives of older Australians.
The Benefits of Leapfrog in Aged Care Management
Comprehensive Care for Improved Outcomes
The Leapfrog Aged Care Quality Management System (QMS) gives you a complete, customisable, evidence-based framework to manage risk, improve care, and maintain compliance with confidence.
Improve Workflow, Reduce Risk, and Empower Your Team
Flexible Forms ManagementUse Leapfrog’s best-practice forms, upload your own customised versions, or link directly to third-party systems such as clinical, HR or rostering platforms. Hyperlinks update QMS-wide, maintaining integrity even as content evolves.
Continuous Improvement, SimplifiedWhen updates are released, the system automatically pulls through your previous customisations. All you need to do is review the highlighted changes, dramatically reducing time and effort while protecting compliance.
Built for Aged Care: Designed for Real-World Use
Instant Customisation for Your Organisation No more rewriting or reformatting documents. The QMS automatically inserts your organisation name, site names, role titles, and customised content based on your selections. This ensures a perfectly tailored document suite: consistent, accurate, and ready to publish.
Smart Version Control & Authorisation Ensures the latest version is always displayed, with the ability to compare with superseded versions.
Prove Competency. Strengthen Workforce Quality.
Leapfrog’s integrated online Competency Module replaces manual assessments with an automated, trackable system that ensures your workforce remains skilled and compliant.
- Schedule competencies by role, team, frequency or month
- Automatic scoring with assessor overrides where required
- Expiry tracking and alerts
- Batch assignment and optional email notifications
- Printable for staff without device access
- Batch assignment and optional email notifications
Why Aged Care Providers Choose Leapfrog QMS
Regulatory confidence
Reduced documentation workload
Consistent processes across all sites
Faster onboarding & staff training
Embedded best practices & standards alignment
Robust audit trail & authorisation controls
Seamless integration with existing software
Designed specifically for aged care services
Track and report Staff Acknowledgement of organisation nomindocuments
What This Means for Your Organisation
For Boards & Executives: A governance framework that reduces risk & demonstrates compliance at all times.
For Quality Managers: A system that saves hours of administrative effort every week and ensures accuracy across complex document suites.
For Clinical & Care Teams: Clear, accessible guidance that supports safe, high-quality care.
For Workforce Development: Confidence that your team is competent and trained, with evidence to prove it.
Our Commitment to Quality Management
Every feature, resource and support service within Leapfrog Concepts is built on the seven principles of quality management, ensuring a reliable, safe and industry-leading system for your organisation.
Consumer Focus
Designed around real aged care workflows, freeing staff to focus on person-centred care.
Leadership
Built by aged care experts to empower your leadership team and drive exceptional care.
Engagement
Enables your entire team to participate confidently in quality and compliance.
Relationship Management
Embedded support, training and partnership for seamless transition and adoption.
Evidence-based Decisions
1100+ documents written with reference to academic research and aligning with legislation & current best practice.
Process Approach
Logical processes that transform high-level policy into practical action.
Improvement
Tools and resources designed to promote continuous improvement at all levels of the organisation.
Quality Management Systems
Quality management in aged care demands precision, transparency and continuous improvement.
Leapfrog Concepts brings these elements together in one intelligent platform - translating standards and legislation into practical, evidence-based workflows that are easy for teams to follow and simple to keep up to date. With Leapfrog Concepts, quality isn’t a document library - it’s a living, guided system that strengthens care, supports staff and protects residents.
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Evidence Based
Leapfrog Concepts houses over 1100 expert-authored documents, including policies, processes, procedures, forms, guides and flowcharts - all referenced back to legislation, standards and evidence based research. Every resource is designed by people who have worked in aged care, ensuring practical guidance that reflects real needs.
Leapfrog Delivers
Intuitive Quality Management
A logical, user-centred platform that makes compliance effortless and efficient. Leapfrog Concepts lifts the burden of manual updates and compliance checks, allowing staff to redirect their time and energy back to residents.
Embedded Partnerships
From onboarding to training and ongoing support, our aged care experts walk beside you every step of the way. We work collaboratively with you team to ensure a smooth transition and confident, competent use of the platform.
Leaps in Innovation
Experience smarter navigation with intelligent linking and automated updates that align with the New Aged Care Standards and industry best practice. Leapfrog Concepts integrates seamlessly with other systems to deliver a connected, streamlined quality management ecosystem.
Enrichment of Lives
By simplifying compliance and empowering your workforce, Leapfrog Concepts supports safer environments, more engaged teams, and consistently high-quality outcomes for residents.
Consulting & Training
- Self-Assessment & Support for Accreditation or Review Audits
- Gap Analysis
- Human Resource Advisory and Consultation
- Strategic Planning
- Grants and Tenders
- Project Management
- Staff Training
- Competency Assessments
- Clinical Support
- Governance Training
- Management Support & Development
“Have customers review you and share what they had to say. Click to edit and add their testimonial.”
Alexa Young, CA
Empower Your Team. Protect Your Residents. Simplify Compliance.
Let Leapfrog Concepts do the heavy lifting, so your staff can focus on delivering exceptional care.
